Shipping policy
Shipping policy
Carriers Used:
- USPS
- UPS
Shipping Options:
- USPS Ground Advantage: Estimated delivery in 4 to 8 days.
- USPS Priority Mail: Estimated delivery in 2 to 4 days.
- UPS: Estimate delivery in 2-3 days
Shipping Costs:
- Free shipping for over $200
Processing Time:
- 99% of our custom orders are shipped within 7 days.
Estimated Delivery Time:
- Delivery can range between 2 to 8 days, depending on the shipping method chosen.
Shipping Restrictions:
- No restrictions.
Tracking:
- Upon shipping, customers will automatically receive an email containing their tracking number.
Packaging:
- All custom orders are dispatched in high-quality corrugated boxes to minimize potential shipping damages.
Insurance:
- Packages are insured only if customers purchase the shipping protection option available at checkout.
Damaged/Lost Items:
- For custom product shippers, it is standard to offer a replacement for items that are damaged in transit or lost, provided the customer has purchased shipping protection.
- Any damaged items should be reported within 7 days of receiving the package with photographic evidence.
- Lost items will be considered for replacement if they haven't arrived within 30 days.
Reporting Damaged/Lost Items:
- Please refer to our refund and return policy for detailed procedures on reporting and replacing such items.
Holiday Shipping:
- During peak holiday seasons, processing times might experience slight delays due to high volume. We recommend customers to place their orders early during these times to ensure timely delivery.